Acrematic Help Center
Acrematic
Help Center

Support Channels

How can we help?

Choose a support option below or submit a ticket. Tickets are prioritized based on urgency so our team can address critical issues first.

Email [email protected] Best for detailed questions and non-urgent requests. Phone (720) 704-1156 Mon–Fri, 8am–5pm MT
Book a call 30-minute support call → 45-minute support call → 60-minute support call → Best for walkthroughs, training, and detailed discussions. For technical issues, please submit a ticket first.

Support hours are Monday through Friday, 8:00 AM to 5:00 PM MT. Limited weekend monitoring is available for urgent, service-impacting issues. Standard requests submitted after hours will be reviewed the next business day.

General question or request. Initial response within 2 business days.

Support hours: Mon–Fri, 8am–5pm MT. Urgent issues receive limited weekend monitoring.

Tickets are reviewed Monday through Friday during regular business hours. High-priority and urgent issues are addressed first.

© Acrematic